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Use of PBN and French communication

Use of PBN and French communication

1: Pre-Boarding Notification

Revenue has ongoing data quality monitoring arrangements in place in relation to data being input into the range of customs systems. We are particularly mindful of the fact that many of those providing data are new to customs formalities. In light of repeated data input errors noticed by Revenue in an aspect of the Pre Boarding Notification process for imports, Revenue made an adjustment to the system late on 8 January to eliminate these repeated mistakes.

This adjustment inadvertently impacted a separate piece of functionality on the export side of the PBN process. Revenue apologises for any inconvenience this may have caused. This issue has since been corrected and the export aspect of the PBN process is now fully operational again.

2: Information from French Customs

French customs have produced a simple flyer in order to help those when crossing the border (GB –> FR) when scanning import documents before boarding ferries or the Channel Tunnel shuttle on the way to France.

Flyer available here: https://www.douane.gouv.fr/sites/default/files/2021-01/08/Flyers_Document_chauffeur_070121_V5.pdf.

Please note that two further eCustoms notifications below:

The customs helpline channels for queries are listed here:

  • ENS related queries to:                [email protected]
  • Systems queries to:                     [email protected]
  • PBN queries to:                             [email protected]
  • General Brexit queries to:            [email protected]
  • Brexit National helpline:               01-7383685

You can find all eCustoms notifications here and you can sign up for the mailing list by contacting [email protected] .


*The above information was provided by the Department of Enterprise, Trade and Employment