Accounts and Office Administrator (Hybrid)

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Job: Accounts and Office Administrator (Hybrid)

Salary: Negotiable
Role Type: Permanent

Job Description

Reporting to the Administration & Accounts Manager at ISME – the Irish SME Association, the role requires excellent organisational, communication, time management, customer service and computer skills.

ISME is based in Dublin city centre and is the only independent representative association for Small and Medium Enterprises offering advice and support to Irish businesses.

Role: 4 days per week

The role will include (but not be limited to) the following activities;


  • Accounts Receivable/Credit Control
  • Accounts Receivable management
  • Monitor debt levels and compliance with debt covenant
  • Chasing overdue payments that are outside agreed terms of credit via phone and email
  • Generate Aged Accounts Receivable reports on a monthly basis
  • Entering daily cash receipts
  • Issuing of credit notes to members
  • Manage Direct Debit Mandates using Sentenial and amend accordingly on a monthly basis
  • Generate and monitor resign report for CMO and Sales bi-monthly, and for weekly staff meetings
  • Other basic accounts work as required
  • Lodgement of cheques
  • Issuing of invoices/receipts for ISME webinars and events


  • Assisting with overseeing the firm’s reception.
  • First point of contact for member queries
  • To Administer filing
  • Liaise with sales team on records
  • Attend conferences as administrator
  • Manage Board Room for meetings and training
  • Manage all correspondence
  • Keep administrative Standard Operating Procedures (SOPs) up to date
  • To liaise with all personnel and assist in the provision of services to members
  • Ad hoc duties outlined by CEO

Ideal Candidate:

  • Relevant interest or experience in a similar role / discipline is desirabl
  • Working knowledge of Microsoft office (Excel, Word & Outlook)
  • Driven to meet deadlines, manage time effectively and work in a fast-paced environment
  • Excellent communicator with effective written and verbal skills.
  • Ability to multi-task and remain flexible and adaptable to changing business requirements

Contact Details

Name: ISME
Email: [email protected]
Contact Number: (01) 662 2755