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We are seeing a heavy call volume to the office regarding Covid19, and its impact on business. The main queries fall into just a few categories:


 Try to work as flexibly as you can with your staff to minimise the impact of this.

  • If you haven’t yet made a plan, it’s not too late, and a template is available here:
  • ISME has an editable version available here
  • ISME has a policy on remote working available in the Members area here.
  • Has the company conducted a full Risk Assessment? Members can access assessments here.


There is so much false or misinformed information going around, therefore it is essential that you inform yourself and your business from official sources.

The essential sites for you to follow are:


If you need to lay off staff or reduce their working week, there is a formal process for doing so HERE.  Be aware that the employee has a number of options as to how they accept such a notification, including claiming redundancy: Therefore you need to consider your options if you are about to lay off staff, especially those with longer service who could trigger a substantial redundancy payment. Where it is necessary to place staff on a three-day week, you should draw their attention to the DEASP to avail of short-time work support: 

ISME have a number of templates to assist with this:


No matter how well we manage Covid19 in the workplace, most businesses will experience cashflow issues in the near future, and many are suffering right now. It is necessary to plan for decisive action now. Don’t keep the head down and hope it works out. Get ahead of it. Talk to the Revenue now, and if necessary, ask for an Online Phased Payment Facility: 

Talk to your accountant, and seek advice. Talk to your insurance broker about your cover for business continuity, event cancellation, or other cover. We understand that exclusions exist on many policies for ‘notifiable diseases’ so this may not work. Talk to your bank about increased short-term funding, or payment holidays on mortgages, etc. Talk to your creditors about more relaxed repayments if required- but remember- if everyone tries this, we all run out of cash, quickly. It is likely, if this continues, that there will be a serious reduction in liquidity. All areas of the travel & hospitality sector are experiencing massive declines in income right now.

ISME, and all trade associations, have alerted DBEI to the likelihood that serious interventions such as PAYE/PRSI/USC/VAT and rates deferrals will be required. (The UK pulled many micro businesses out of the rates net in their budget).


ISME is not satisfied with the working capital supports provided so far, and we are looking for a much more aggressive intervention by Government to introduce liquidity. For now, the working capital support schemes are as follows:

  • MicroFinance Ireland provides COVID-19 loans of up to €50,000. The terms include a six months interest free and repayment free moratorium, with the loan to then be repaid over the remaining 30 months of the 36-month loan period. Loans are available at an interest rate of between 6.8% and 7.8%. Details are available here.

  • The Credit Guarantee Scheme supports loans up to €1 million for periods of up to 7 years. Applications can be made to AIB, Bank of Ireland and Ulster Bank. Eligibility criteria apply, and details are available here.

  • The SBCI COVID-19 Working Capital Scheme for eligible businesses supports loans from €25,000 up to €1.5 million (first €500,000 unsecured) with a maximum interest rate of 4%. Details are available here.



  • FAQ booklet on COVID-19 Income Supports available here
  • COVID-19 Workplace Protection and Improvement Guide from NSAI is available here
  • Government announce list of essential services. Read in full here
  • Government announce a National COVID-19 Income Support Scheme. This will provide financial support to Irish workers and companies affected by the crisis. Read Here
  • Support for businesses impacted by COVID 19 through commercial rates deferral. Read here
  • The latest Government announcement, addressing closures, is here
  • Updates from Department of Employment Affairs and Social Protection are available here
  • The most up to date Government advice is available here
  • There has been an update to the Employer Refund Scheme, allowing employers engaged with the scheme to top up the payment provided by the State. Find out more here
  • Minister Doherty announced details of the COVID-19 Employer Refund Scheme on 18 March, read full details here.
  • Minister Humphreys announces supports for businesses impacted by COVID-19 on Wednesday 11th March 2020, read about it here.
  • Recruitment: The Department of Employment Affairs and Social Protection has advised us that businesses can contact [email protected] with details of their requirements and a response can be activated centrally via Intreo offices and case officers undertaking to match existing job seekers:
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